Frequently Asked Questions

FinxaOS is a comprehensive business management platform designed specifically for small and medium enterprises (SMEs). It combines e-commerce, inventory management, financial tracking, order processing, and business analytics in one integrated solution. It's perfect for businesses looking to streamline operations, reduce costs, and scale efficiently without managing multiple separate tools.

Most businesses can get started with FinxaOS in under 30 minutes. Basic setup includes creating your account, importing products, and configuring payment methods. For more complex implementations with custom integrations and data migration, our support team can help you complete setup within 1-2 business days.

FinxaOS offers three pricing tiers to fit different business needs:

• • Starter ($29/month): Perfect for small businesses with up to 1,000 products and 500 orders/month
• • Professional ($79/month): For growing companies with unlimited products and advanced features
• • Enterprise (Custom pricing): Tailored solutions for large organizations with dedicated support

All plans include a 14-day free trial with no credit card required.

Yes! You can upgrade or downgrade your plan at any time. When you upgrade, you'll be charged the prorated difference immediately. When you downgrade, the change takes effect at your next billing cycle, and you'll receive account credit for the unused portion. There are no penalties for changing plans.

Yes! FinxaOS includes a full-featured e-commerce platform with customizable storefronts, shopping cart functionality, payment processing, order management, and shipping integration. You can launch your online store immediately with professional themes and SEO optimization built-in.

Absolutely! FinxaOS supports multi-location inventory tracking with real-time stock levels, automated reorder alerts, and transfer management between locations. You can view consolidated inventory reports or drill down to specific locations to optimize stock distribution and reduce carrying costs.

Yes! FinxaOS offers extensive integration capabilities including REST APIs, webhooks, and pre-built connectors for popular business tools. We integrate with accounting software (QuickBooks, Xero), payment processors (Stripe, PayPal), marketing platforms (Mailchimp, HubSpot), and shipping providers (FedEx, UPS, DHL). Our developer-friendly API makes custom integrations straightforward.

FinxaOS supports bulk data import via CSV files for products, customers, and order history. We also offer automated migration tools for popular platforms like Shopify, WooCommerce, and Magento. Our migration specialists can help with complex data transfers to ensure zero downtime and data integrity throughout the process.

Absolutely. FinxaOS uses enterprise-grade security including 256-bit SSL encryption, regular security audits, automated daily backups, and SOC 2 compliance. We maintain 99.9% uptime SLA with robust disaster recovery procedures. Your data is stored in secure, geographically distributed data centers with 24/7 monitoring.

Yes, you own your data completely. FinxaOS provides comprehensive data export tools in standard formats (CSV, JSON, XML) for all your business data including products, customers, orders, and analytics. You can export your data at any time, and we provide assistance during account cancellation to ensure smooth data transition.