Legal Information

Terms of Service

Last updated: October 15, 2025

1. Acceptance of Terms

By accessing or using Finxa OS services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

2. Description of Service

Finxa OS is a comprehensive business management platform that provides tools for financial management, inventory control, e-commerce operations, and business analytics. Our service is provided on a subscription basis with various pricing tiers.

3. User Accounts

To access our services, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete information
  • Promptly updating your account information
  • Notifying us immediately of any unauthorized use

4. Acceptable Use

You agree not to use Finxa OS for any unlawful purpose or in any way that could damage, disable, overburden, or impair our services. Prohibited activities include:

  • Violating any applicable laws or regulations
  • Infringing on intellectual property rights
  • Transmitting harmful or malicious code
  • Attempting to gain unauthorized access to our systems
  • Interfering with other users' use of the service
  • Using the service for competitive analysis or benchmarking

5. Payment Terms and Free Trial

14-Day Free Trial

We offer a 14-day free trial period for new subscribers. During the trial period:

  • You have full access to all features included in your selected plan
  • A valid credit card is required for verification purposes during signup
  • No charges will be applied during the 14-day trial period
  • You may cancel at any time before the trial ends without being charged
  • If you do not cancel before the trial period ends, your subscription will automatically convert to a paid subscription and you will be charged the applicable subscription fee

Subscription Billing

After the trial period, subscription fees are billed in advance on a monthly or annual basis. By providing payment information, you:

  • Authorize us to charge the applicable fees to your payment method
  • Agree to pay all charges incurred by your account
  • Are responsible for all applicable taxes

Refund Policy

Subscription fees are generally non-refundable. However, we will issue refunds in the following circumstances:

  • Billing Errors: If you were incorrectly charged or charged the wrong amount
  • Duplicate Charges: If you were charged multiple times for the same subscription period
  • Service Unavailability: If our service was unavailable for an extended period due to technical issues on our end
  • Legal Requirements: As required by applicable law in your jurisdiction

To request a refund for any of the above reasons, please contact our support team at support@finxaos.com within 30 days of the charge.

6. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. You retain ownership of your data, and we will not access or use your data except as necessary to provide our services or as required by law.

7. Intellectual Property

Finxa OS and its original content, features, and functionality are owned by Finxa OS and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not modify, reproduce, distribute, or create derivative works based on our service.

8. Service Availability

We strive to maintain reliable uptime, but we do not guarantee that our service will be uninterrupted or error-free. We may temporarily suspend access for maintenance, updates, or other operational reasons with advance notice when possible.

9. Limitation of Liability

To the maximum extent permitted by law, Finxa OS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses resulting from your use of our service.

10. Indemnification

You agree to defend, indemnify, and hold harmless Finxa OS and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of our service.

11. Termination

Either party may terminate this agreement at any time. We may suspend or terminate your access immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use the service will cease immediately, and we may delete your account and data.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kingdom of Bahrain, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved through binding arbitration.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through our service. Your continued use of Finxa OS after such notification constitutes acceptance of the updated Terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Company: Finxa W.L.L

CR Number: 190323-1

Address: Building 598, Road 46, Block 645, Bahrain

Email: legal@finxaos.com